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Store Policy

Customer Care

At Devi Diamonds, we understand the importance of personalised service when it comes to selecting and caring for your precious diamond jewellery.

  • We provide personalised consultations tailored to your preferences, budget, and style, ensuring a memorable and satisfying experience.

  • Our skilled artisans and designers work closely with you to bring your dream jewellery to life.

  • From understanding the 4Cs (Cut, Clarity, Color, and Carat Weight) to learning about diamond grading and certification, we provide valuable information to help you make informed decisions and appreciate the brilliance of your investment.

  • Our experts offer professional cleaning, inspection, and repair to keep your pieces looking as exquisite as the day you acquired them.

Store Policies

At Devi Diamonds, we believe in transparency and fairness in all our transactions. Our store policies are designed to provide clarity and assurance to our valued customers.

  • When you choose to upgrade your diamond jewellery purchased from us, we provide an 80% exchange value on the diamond's purchase price towards your new selection.

  • For customized orders, we require a 50% advance payment upon confirmation of your order. This initial payment secures your design and initiates the crafting process with our artisans. 

Payment Methods

- Credit / Debit Cards
- Cheque

- Offline Payments

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